Thank you for using Knit Journal. For bug reports, feature requests, or any other inquiries, please contact us through the following channels.
Please reach out to us using one of the methods below:
To help us understand your issue or request more efficiently, we have prepared a dedicated form. Please fill it out via the link below:
👉 Click here for the Inquiry Form (Link to Google Form)
Please note that it may take some time for us to respond to individual inquiries. Thank you for your understanding.
If the form is unavailable or you need to attach files (such as screenshots), please contact us directly at:
Including "Knit Journal Inquiry" in the subject line will help us process your request faster.
Q. The AI analysis results seem incorrect.A. Accuracy may decrease due to light reflections, shadows, or distortions in the knitting chart. For best results, please try taking a photo from directly above in a well-lit area while keeping the chart flat.
Q. Will my row counter data be lost?A. Currently, all project data is stored locally on your device only. Please be aware that if you delete the app, your data will also be deleted. Keep this in mind when changing or upgrading your device.
Q. How can I cancel my Premium Plan?A. You can cancel your subscription at any time through the iOS "Settings" app > [Your Name] > "Subscriptions".
Please review the following documents before using the app: